Shipping policy

Shipping Policy

Order Processing
Orders are typically processed within 1–3 business days after your order is placed. Orders are not processed or shipped on weekends or U.S. holidays.

Shipping Rates & Delivery
Shipping rates and available delivery options are calculated and displayed at checkout based on your order and delivery address.

Estimated delivery times shown at checkout begin after your order has been processed. Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, or other circumstances outside our control.

Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address. If you notice an error in your shipping information, please contact us as soon as possible at hello@sahloskin.com. We cannot guarantee that an address can be changed after an order has entered fulfillment.

Lost or Damaged Packages
If your order arrives damaged or appears to have been lost in transit, please contact us at hello@sahloskin.com with your order number so we can review the issue.

International Shipping
We currently ship within the United States. International shipping is not available at this time.

For shipping questions, contact us at hello@sahloskin.com.